At Pitbull, we make every effort to ensure that our online stores are accessible to all users, including people with disabilities and those using assistive technologies (such as screen readers, magnification software, or keyboard-only navigation).
We strive to adapt our services to the requirements of the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG 2.1 at level AA).
Our online stores are built on the Shopify platform and modern web technologies. When designing and developing the sites, we pay particular attention to:
• Keyboard support – the ability to fully navigate without using a mouse.
• Assistive technologies – proper compatibility with screen readers.
• Content and contrast – ensuring proper text readability and using alternative (alt) descriptions for images.
• Page structure – a logical heading layout, easy-to-understand forms, and clear error messages.
• Responsiveness – proper operation on computers, tablets, and smartphones.
Digital accessibility is an ongoing process for us. Despite regular audits and the implementation of improvements, there may temporarily appear elements on the website that require further enhancement. Every report helps us remove them more quickly.
If you encounter any availability issues while shopping or have suggestions for improvements, write to us at: kontakt@pitbull.pl.
So that we can respond quickly, it’s helpful to include the following in your message:
• the URL of the page where the problem occurred,
• a brief description of the difficulty encountered,
• information about the browser, device, or assistive technology being used.
We will make every effort to review your request and respond as soon as possible.
Statement update:The document is continuously reviewed and updated in line with the development of our stores and changes in legal regulations.